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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deroy Callands

May 11, 2023

5  out of  5 rating by Deroy Callands
"I received a call to come in and review my dad's policy coverages. Upon arrival we were informed about a variety of additional coverages (umbrella policy, etc.). Additionally, although I had State Farm myself, it was with a different agent. By aligning my policy with my dad's agent (Lori Watkins), not only was I able to save $120 per six-month policy period, I was able to increase my policy limits at the new price point. Lori's assistant Elizabeth Maddox walked us through the process and was very knowledgeable about the different policy options and savings that were available. I would recommend Lori Watkins' agency and specifically Elizabeth Maddox as your go-to insurance professionals."

Patricia Sutphin

April 27, 2023

5  out of  5 rating by Patricia Sutphin
"Everytime I may have to call or email, I always get a response and everyone always tries their best to help you out in any situation. Thank you and keep up with the awesome work"

Joseph Wilson

March 30, 2023

5  out of  5 rating by Joseph Wilson
"I have worked with Jeff on multiple occasions and have never had a bad experience"

Mary Allred

March 22, 2023

5  out of  5 rating by Mary Allred
"Very helpful, informative"

John Carter

February 28, 2023

5  out of  5 rating by John Carter
"Great instance lady. Very excellent customer service."

AR Perry

February 10, 2023

5  out of  5 rating by AR Perry
"Lori is the BEST. Really says something about a company that immediately knows who you are by name."

Dawn Smith

September 21, 2022

5  out of  5 rating by Dawn Smith
"I have been with Lori Watkins state farm for almost 3 years. You couldn't ask for a better place to do business. They always look to find ways and discounts to save money. Very pleasant environment. Excellent staff, very knowledgeable. I would like to recognize a team member Amber for excellent and outstanding customer service. Amber is always willing to help and takes time to discuss options. I highly recommend Lori Watkins state farm to anyone, they get the job done.Thank you for your service.Ms. Dawn Smith"

Jeffrey Westbrook

September 20, 2022

5  out of  5 rating by Jeffrey Westbrook
"Amber made switching my policy from the old car to the new super easy! She was polite, friendly, and efficient."

Amy Perry

September 15, 2022

5  out of  5 rating by Amy Perry
"Great people that are quick to respond to your needs!"

Michael Keatts

September 13, 2022

5  out of  5 rating by Michael Keatts
"Very helpful, there when you need them."

Juanita Butcher

July 5, 2022

5  out of  5 rating by Juanita Butcher
"Very, very pleased with Amber, she couldn't have been more helpful and gracious. Very happy to be back with them."

Laura Dowdy

June 7, 2022

5  out of  5 rating by Laura Dowdy
"Love my random acts of kindness gift! Thank you so much!!"

Mike Jones

April 28, 2022

5  out of  5 rating by Mike Jones
"Good people and always give Fast reliable service. Thank You and keep up the great work. very much appreciated"

Eric Walton

April 7, 2022

4  out of  5 rating by Eric Walton
"They have helped me in all areas and have great communication"

Lori Janko Wilke

March 28, 2022

5  out of  5 rating by Lori Janko Wilke
"Lori is a great insurance agent. State Farm's rates are excellent too!"

Tiffany Newton

December 13, 2021

5  out of  5 rating by Tiffany Newton
"Always helpful and thorough"

Adeira Sizer

August 18, 2021

5  out of  5 rating by Adeira Sizer
"Lori is amazing and she also gives ppl second chances thanks for all you do"

Ashley Dunovan

April 30, 2021

5  out of  5 rating by Ashley Dunovan
"Lori and her team are phenomenal! They are well versed in all insurance policies and are ready to help you find what works best for you and your family. If you are in the search for auto, life, homeowners, or even renters - give Lori and her team a call today!"

Kimberly Cottle

February 19, 2021

5  out of  5 rating by Kimberly Cottle
"Lori is very personable and thorough. She cares very deeply about your needs and protection. She is very knowledgeable about the products and explains details at a level you can understand. She is a State Farm Asset!"

Heather Morgan

February 15, 2021

5  out of  5 rating by Heather Morgan
"Life insurance can be complicated. Heather, in Lori's office, explained it in a way I could understand and make an educated decision."

chris Bond

January 7, 2021

5  out of  5 rating by chris Bond

Preacher Ryan Patterson

January 6, 2021

5  out of  5 rating by Preacher Ryan Patterson
"Lori Watkins State Farm helped my family out with their Life Insurance needs. Took care of us with great products and great service. So appreciative of the service and wonderful professionalism that they showed. I would recommend Lori Watkins to anyone."

Faith Wilt

August 27, 2020

5  out of  5 rating by Faith Wilt
"Great agent and great company. I've been with State Farm since 2005 and they have always done us right. 1 agent for 12 of those years in FL and with Lori since we've moved to VA!!"

Ashley Rice

July 23, 2020

5  out of  5 rating by Ashley Rice
"Awesome customer service and the staff is very help!!"

melissa logan

July 4, 2020

5  out of  5 rating by melissa logan
"Lori and her staff are great"